Support
Last updated 2026-06-17
Here's how to reach The Milkweed Foundation about your Beacon, plus quick answers to the questions we hear most.
Get in touch
Email us and a human answers — usually within one business day. Reach us at hello@milkweed.foundation
How do I pause my Beacon?
Open your dashboard and pause it there. Pausing stops the daily check-ins, and your message stays undelivered until you turn it back on.
How do I change my recipients?
Beacon is one message to one recipient. To change who receives it, edit the recipient from your dashboard before delivery.
Why did I receive a check-in?
The daily check-in is how Beacon confirms you're still here. A single tap or click confirms it — that's all it takes.
How do I delete my Beacon?
Delete it from your dashboard. Deleting removes both your message and your account record. See the full deletion details
Who sees my message?
Nobody during normal operation. Only the recipient you chose sees it, and only at delivery. Read the privacy policy